Consumer confidence for any business is a main thing, not least for those who run online businesses. If businesses do not have the confidence of consumers, the businessmen will be difficult to get a regular customer. Because consumers feel free to re-purchase transactions on the business you run.
The rise of online fraud to make these conditions effect on consumer confidence in the online store. It is natural that consumer confidence in online business little by little began to fade. Consumers decided to more thoroughly before shopping at online.
In order for an online business that you run won the trust of the consumer, here are some tips on successfully building consumer confidence in online business:
The use of domain names online shop website is very influential on the visitor. This has an impact on the level of confidence in the business owner’s online store. If you are a business person who wants to focus on business online store, then you must make sure not to use free domain like a blog. But you can use a paid domain such as .com, .net, and so forth.
2. Product Always Update
As a business owner online store, you should diligently to update the products that you sell. This affects the confidence of the visitors at your online store business. Visitors also did not hesitate to buy the products you offer and display in your own online store website.
3. Contact Person
Each online store website should have a contact person. Most of the consumer online store will usually contact you if you want to ask the clarity and feasibility of a product sold. For example, when customers ask the price of the product, the cost of postage, the efficacy of the product, and so forth. Therefore, make sure that your online store business have the correct contact person and can be contacted.
4. Connection to Social Media
Integrate your online store business with all the social media so that prospective customers who visit the website can also contact you easily via social media accounts. In addition, they also can see the activity of social media you have. Activeness would add consumer confidence in your online store business.
5. Establish Conversation
Online store owners need to have a conversation with its customers for the use of testimonials alone is not necessarily able to convince a person to make purchases at your online store website. Now beginning to many online businesses that use fake testimonials. Conversations can be demonstrated by way of reply to the comments entered in online stores and social media you have.